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Customer Service Representative

Seattle, WA

Posted: 09/24/2024 Industry: Sales Job Number: 2570100 Pay Rate: 28/hour - 34/hour

Job Description


Why should you be interested? 

An exciting Customer Service Representative position has opened due to growth. Rainier Recruiting has partnered with an industry leader in the healthcare space. This company has hired multiple successful employees already from Rainier Recruiting who have reported that it is a very good company to work for. Passive candidates who are employed and curious to hear are more than welcome to have a “no-commitment” conversation with our Recruiting team about why this could be an exciting career opportunity. 




Compensation: $28.00 to $34.00 per hour




Location: Seattle, WA - onsite




What this company offer you: 
  • Competitive compensation package
  • Benefits include Medical, Dental
  • 401(k) and 401(k) matching
  • PTO 

 

Key Responsibilities: 
  • Respond to customer inquiries via phone, email, and chat, providing product information and resolving issues promptly.
  • Conduct outbound calls to prospective and existing customers to promote products, services, and sales opportunities.
  • Maintain and update customer information in CRM systems.
  • Build and maintain relationships with customers to foster long-term loyalty and repeat business.
  • Collaborate with other departments to ensure a seamless customer experience from inquiry to post-sale support.
  • Handle customer complaints with empathy and aim for quick resolution to ensure satisfaction.

 

Qualifications and Experience: 
  • 2+ years customer service, sales, or a related field in a b2b environment
  • Strong communication and interpersonal skills.
  • Ability to build rapport with customers and close sales.
  • Excellent organizational and multitasking abilities.
  • Familiarity with CRM software is a plus.
  • Goal-oriented with a passion for customer success.




Who is Rainier Recruiting? 

Rainier Recruiting is a boutique, award winning national staffing agency and executive search firm. Using an approach that “treats every candidate like an executive search”, we offer positions in contract-to-hire, Full-Time, and executive search. Named the #1 Best Workplace in Washington State in 2022, recognized as a ClearlyRated Best of Staffing firm, and identified as a top recruitment firm by multiple business journals, Rainier Recruiting is fast becoming a respected company. We are no longer the “best recruiters you have never heard of”. Rainier Recruiting is also proud to share our clients have a 93% repeat business rate. Rainier Recruiting is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of every organization that we partner with. 






Meet Your Recruiter

Alyssa Villarreal
Partnerships & Recruiting Director

Alyssa is an accomplished Senior Leader Recruiter who has spent the last four years at Rainier Recruiting partnering with early stage and VC-backed technology companies to build out their Go-To-Market teams. She has helped make “first of” role hires at various start-ups and placed many leaders including VPs of Sales, VPs of Marketing and VPs of People. She has completed searches for both individual contributor and leadership roles across a variety of functions including Sales, Marketing, Customer Success, HR and Operations. Alyssa prides herself in taking a consultative approach with both her clients and candidates as well as having high offer acceptance rates and attrition rates. Prior to Rainier Recruiting, Alyssa gained her initial search experience at a commercial construction recruiting firm in Seattle where she learned the culture of the hiring industry. She was the top of her training class and excelled quickly to surpass professional and personal goals as well as company benchmarks.


Alyssa was born and raised in the Puget Sound area and has lived in the heart of downtown Seattle the past 10 years. She loves all things Seattle, especially Starbucks and the Seattle Seahawks…go hawks! She recently moved to Tulsa with her husband and French bulldog (Stevie) and is excited to explore a new city that has an emerging tech scene!

 

 

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About Seattle, WA

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